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The dead are not the passengers / Agency

City of Charlotte North Carolina

· Charlotte, NC · NTD ID 40008

City of Charlotte North Carolina reported 998 major safety and security events across 2014-2026, in which 31 people died. Against the service it actually delivered, that is 7.08 events per million vehicle revenue miles - worse than 103 of the 108 agencies big enough to rank, and 2.21x the national rate.

Full
Events per million miles
7.08
#5 of 108 agencies · national 3.21 · median 2.88
Events, all years
998
#26 nationally by raw count · 2014-2026
People killed
31
1,478 injured, 16 seriously
Service driven
40M
vehicle revenue miles, 2022-2024 · 284 events in that window
Its rate on a scale ending at the worst agency in the country (New Orleans Regional Transit Authority, 12.54). The tick is the national rate (3.21).
Who died on this system
  • People on the road 21
  • Waiting or boarding 4
  • Other or unclassified 3
  • Suicides 1
  • Riding the vehicle 1
  • Transit workers 1

Mutually exclusive victim classes, summing to 31. Trespasser deaths are an overlay on these, not an extra row.

Its events, by year

2014: 59 → 2025: 83 · peak 109

2026 excluded - it is a partial year.

Assaults on its workers
2014: 1 worker assault events 2015: 3 worker assault events 2016: 2 worker assault events 2017: 4 worker assault events 2018: 1 worker assault events 2019: 0 worker assault events 2020: 1 worker assault events 2021: 1 worker assault events 2022: 4 worker assault events 2023: 2 worker assault events (after the reporting change) 2024: 1 worker assault events (after the reporting change) 2025: 6 worker assault events (after the reporting change)

27 total · peak 6 in a year

The dashed line is the 2023 FTA reporting change. Bars after it are better captured, so the step up across that line is partly a change in counting, not only a change in the world.

What it runs
  • Fixed-Route Bus 792
  • Core Rail 133
  • Other Non-Rail 73

Share of its events by mode. Mode mix moves a rate: street-running light rail generates several times the events per mile that suburban bus does, so read this beside the rate above.