Who You Complained About · Compare

Two companies, side by side

Pick a company for each column. The bars share one scale across the gutter, so a longer bar always means more - the length is the comparison. Each card also flags itself against the national average; there is no pairwise winner math, which no-JS static pages cannot honestly compute.

1% national money-back rate 99% national on-time rate Full

TRANSUNION INTERMEDIATE HOLDINGS, INC.

Most complaints in: Credit reporting

Complaint volume4.5M

4,456,591 complaints

Money back0%

below national

Responded on time100%

at or above national

EQUIFAX, INC.

Most complaints in: Credit reporting

Complaint volume4.4M

4,375,789 complaints

Money back0%

below national

Responded on time100%

at or above national

Experian Information Solutions Inc.

Most complaints in: Credit reporting

Complaint volume4.0M

3,977,135 complaints

Money back0%

below national

Responded on time100%

at or above national

BANK OF AMERICA, NATIONAL ASSOCIATION

Most complaints in: Checking or savings

Complaint volume183K

182,747 complaints

Money back19%

at or above national

Responded on time98%

below national

JPMORGAN CHASE & CO.

Most complaints in: Checking or savings

Complaint volume172K

171,756 complaints

Money back10%

at or above national

Responded on time100%

at or above national

WELLS FARGO & COMPANY

Most complaints in: Checking or savings

Complaint volume171K

171,359 complaints

Money back8%

at or above national

Responded on time98%

below national

CAPITAL ONE FINANCIAL CORPORATION

Most complaints in: Credit card

Complaint volume167K

167,231 complaints

Money back7%

at or above national

Responded on time100%

at or above national

CITIBANK, N.A.

Most complaints in: Credit card

Complaint volume138K

137,752 complaints

Money back17%

at or above national

Responded on time100%

at or above national

SYNCHRONY FINANCIAL

Most complaints in: Credit card

Complaint volume81K

81,415 complaints

Money back14%

at or above national

Responded on time99%

at or above national

Resurgent Capital Services L.P.

Most complaints in: Debt collection

Complaint volume71K

71,256 complaints

Money back0%

below national

Responded on time100%

at or above national

TRANSUNION INTERMEDIATE HOLDINGS, INC.

Most complaints in: Credit reporting

Complaint volume4.5M

4,456,591 complaints

Money back0%

below national

Responded on time100%

at or above national

EQUIFAX, INC.

Most complaints in: Credit reporting

Complaint volume4.4M

4,375,789 complaints

Money back0%

below national

Responded on time100%

at or above national

Experian Information Solutions Inc.

Most complaints in: Credit reporting

Complaint volume4.0M

3,977,135 complaints

Money back0%

below national

Responded on time100%

at or above national

BANK OF AMERICA, NATIONAL ASSOCIATION

Most complaints in: Checking or savings

Complaint volume183K

182,747 complaints

Money back19%

at or above national

Responded on time98%

below national

JPMORGAN CHASE & CO.

Most complaints in: Checking or savings

Complaint volume172K

171,756 complaints

Money back10%

at or above national

Responded on time100%

at or above national

WELLS FARGO & COMPANY

Most complaints in: Checking or savings

Complaint volume171K

171,359 complaints

Money back8%

at or above national

Responded on time98%

below national

CAPITAL ONE FINANCIAL CORPORATION

Most complaints in: Credit card

Complaint volume167K

167,231 complaints

Money back7%

at or above national

Responded on time100%

at or above national

CITIBANK, N.A.

Most complaints in: Credit card

Complaint volume138K

137,752 complaints

Money back17%

at or above national

Responded on time100%

at or above national

SYNCHRONY FINANCIAL

Most complaints in: Credit card

Complaint volume81K

81,415 complaints

Money back14%

at or above national

Responded on time99%

at or above national

Resurgent Capital Services L.P.

Most complaints in: Debt collection

Complaint volume71K

71,256 complaints

Money back0%

below national

Responded on time100%

at or above national

Bars share one scale across both columns · Per-company figures from the CFPB database - see methodology